PRODUCTS

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Reins

Shop our horse reins online! We have only the highest quality horse reins. At American Horse Products, you can expect great quality, affordable prices, and unbeatable customer service on all our horse reins.

FAQs Customer Service: At American Horse Products, you can expect amazing quality, affordable prices, and unbeatable customer service for all of your horse rein needs. American Horse Products was launched in 1999. With our 11,000 square foot store in San Juan Capistrano, American Horse Products offers the largest inventory of English and Western products, along with feed in Orange County, California. Our mantra is to “add excitement to the horse world” whether it’s a new supplement like turkey tail for your horse’s immune system, an upcoming Grand Prix at the Riding Park, or just a new trail to explore, such as the San Juan Creek trail.


We have even installed a corral at the San Juan Hills Golf Course. Stop by if you are in town or shop at our site for our wide selection of horse reins. We are adding products every day. You can also contact us at (949) 248-5300 where you will be greeted by our knowledgeable staff. We look forward to serving you and the rest of the equestrian community with all your horse rein needs for many years to come!

STORE DIRECTIONS

You can always come on in pick up your products and feed. Click here for a map and directions to our store in San Juan Capistrano, CA. Don't forget to check out our clearance items.

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American Horse Products offers the largest selection of equestrian products in Orange County , CA. If you need it we have it. Call to see if your item is in stock.

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FAQs

  • How long does it take for my horse product(s) to arrive?

    We will ship your horse products the same day if your order is placed before 3:00 PM PST. Your package will arrive between 3 – 5 days.

  • How are your shipping rates calculated?

    Our shipping cost is based on weight. The first 25 lbs is free shipping. Please contact us today with any questions regarding any of our horse products.

  • How do we handle returns?

    Our policy lasts 30 days. If 30 days have gone by since your horse product purchase, unfortunately we can’t offer you a refund or exchange.


    To be eligible for a return, your item must be unused and in the same condition that you received it unless identified as damaged  upon opening of the products original package.


    To complete your return, we require a receipt or proof of purchase.


    Please do not send your purchase back to the manufacturer.


    There are certain situations where only partial refunds are granted: (if applicable)

    * Any item not in its original condition, is damaged or missing parts for reasons not due to our error.


    Refunds (if applicable)

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


    Late or missing refunds (if applicable)

    If you haven’t received a refund yet, first check your bank account again.

    Then contact your credit card company, it may take some time before your refund is officially posted.

    Next contact your bank. There is often some processing time before a refund is posted.

    If you’ve done all of this and you still have not received your refund yet, please contact us at joshuajamesjacobsen@gmail.com.


    Sale items (if applicable)

    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


    Exchanges (if applicable)

    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at %{email %> and send your item to: 31896 Plaza Drive Suite C4, San Juan Capistrano, CA, 92675, United States.


    Shipping

    To return your product, you should mail your product to: 31896 Plaza Drive Suite C4, San Juan Capistrano, CA, 92675, United States.


    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

  • What is the cut-off time for a feed order submission?

    To ensure that you receive your horse product feed order on the delivery date(s) you must submit your order before 11 AM. We offer our new Online Feed Delivery System so you can submit your order at anytime of the day.

  • What barns do you deliver feed to at this time?

    We deliver to the following barns on the following days?


    Rancho Serra Vista – Tues and Thurs

    Rio Vista – Tues and Thurs

    Sycamore – Tues and Thurs

    Nellie Gail – Wed

    Serrano Creek – Wed

    Tar Farms – Mon and Wed

    Ortega – Mon and Wed

    Mission Trails – Wed

    Blenhiem

  • How can we contact you?

    Please feel free to reach out to us at any time.  You can contact us at (949) 248-5300 or by using our contact form located here. 


    We look forward to hearing from you and providing everything you need for all your horse product needs!

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